Team Leader
After being in retail management for over 12 years, I have gained a high level of customer service experience, Which Iv been able to bring along with me in Academy to ensure all our clients are delivered the highest standard.
I joined the Academy family four years ago as a front of house in our Claygate salon. Since then I have progressed to Team Leader working alongside my Salon Manager.
We strive to push the Team to deliver a 5 star service making sure all our clients leave feeling amazing.
I love my job because no day is ever the same, it could be from engaging with a client about finding the right Hair products for them to arranging Team Events to capturing our creative teams work and sharing it on social media. I particularly enjoy working in such a fun positive team environment and have learnt so much.