Fully Booked


Academy Diploma
1 Day
10:00am - 4:00pm
Class Size:
Max. 10

Course Details

This course is well suited for newly qualified stylists wanting to build their column quickly, whilst applying well-established retail skills to help boost their takings.

It’s also particularly beneficial for stylists sensing a slow-down in client numbers or re-bookings, who want to achieve a full column and busy diary.

This type of course is an excellent confidence booster as it will motivate stylists to take a more pragmatic approach to building their column. Practical demonstrations illustrate the correct use of the newly taught skills, with common sense cause and effect examples and real life scenarios to illustrate best outcomes.

You will cover

  • Consultation
  • Up-selling
  • Average bill
  • Retail sales
  • Re-booking
  • Customer loyalty

What you'll need

No specialist equipment is required, but note taking materials are highly recommended.

Hannah has looked after me for a few years. She is the ultimate professional, coupled with the best personality, so I always look forward to my six-weekly visits. My hair has never looked so good. She is a credit to the Academy family.

- Amanda H

I was extremely pleased with my colour and service from Hannah. All the girls were very professional and attentive. It was a very relaxing experience and nice to be pampered after a long day at work. Thank you, girls!

- Emily Johnson

I booked an appointment for my elderly mother to have a blow dry and set as my treat. She's very frail and not confident outside the house – it was a real coup just to get her there to have her hair done! All the staff were friendly and caring. Kelly who did her hair was on time, very relaxed and made mum feel relaxed too, so she was able to explain what she wanted. Mum was thrilled with the result. We'd definitely recommend the salon and Kelly. She listened to what mum asked for and was easy to chat to. Overall a lovely experience.

- Amanda

Upon entering the salon, I was greeted by Amy in a very friendly and welcoming fashion. I showed her a picture of the hairstyle I wanted and, after consultation, she talked me through every stage as she was cutting and colouring my hair. The end result was absolutely what I hoped it would be. I will be making this salon my regular hairdresser.

- Anonymous