The Successful Company


Academy Certificate
1 Day
10:00am - 4:00pm
Class Size:
10 People

Course Overview

A course created for salon owners and managers looking to increase profits without having to compromise on service levels and quality.

We look at basics that have weathered the economic storm and apply some new thinking to help improve areas that short on success and big on cost. By contrast, we return to some forgotten standards that have greater value now, and can become a secret weapon in your bottom line battle.

By adding a contemporary twist to lacklustre business benchmarks, or simply resurrecting long-forgotten approaches and re-introducing them to your team, you can come away with the confidence required to continue building your salon business.

You will cover

  • Creating your ‘Mission Statement’
  • Techniques to increase average spend
  • The importance of the ‘salon at a glance’ (SAAG) report
  • Percentage of retail
  • Client retention rescue
  • Turnover vs. net profit
  • Promoting your salon and your team
  • Assessing competition through the 5 W’s

What You'll Need

  • No specialist equipment is needed, but note taking material is a must!
  • Your last business plan is recommended
  • 300-400 word company description

Hannah has looked after me for a few years. She is the ultimate professional, coupled with the best personality, so I always look forward to my six-weekly visits. My hair has never looked so good. She is a credit to the Academy family.

- Amanda H

I was extremely pleased with my colour and service from Hannah. All the girls were very professional and attentive. It was a very relaxing experience and nice to be pampered after a long day at work. Thank you, girls!

- Emily Johnson

I booked an appointment for my elderly mother to have a blow dry and set as my treat. She's very frail and not confident outside the house – it was a real coup just to get her there to have her hair done! All the staff were friendly and caring. Kelly who did her hair was on time, very relaxed and made mum feel relaxed too, so she was able to explain what she wanted. Mum was thrilled with the result. We'd definitely recommend the salon and Kelly. She listened to what mum asked for and was easy to chat to. Overall a lovely experience.

- Amanda

Upon entering the salon, I was greeted by Amy in a very friendly and welcoming fashion. I showed her a picture of the hairstyle I wanted and, after consultation, she talked me through every stage as she was cutting and colouring my hair. The end result was absolutely what I hoped it would be. I will be making this salon my regular hairdresser.

- Anonymous